Staff Confirmation of Schedules
When you book staff for a shift or whenever changes are made to their schedule, Workstaff sends them a notification to request a confirmation of their work schedule.
Track the status of the confirmation request
Workstaff allows you to track the status of the confirmation request sent to a person at a glance with the confirmation icon found in the bookin next to the person's name.
If this icon is:
- Gray: waiting for confirmation
- Green: the person has confirmed this shift
- Red: the person has requested a cancellation for this shift
- Orange: the person has not confirmed this shift within the required timeframe.
What if the Person Changes Their Mind?
If a person has confirmed a shift, but for some reason cannot work it and must cancel it, they should contact their supervisor as soon as possible to have the necessary changes made in the schedule.
What if the Person Cannot or Forgets to Confirm?
In the event that some of the people you have assigned to shifts are not able to confirm their shifts, you have the option of marking those shifts as confirmed so that all your project scheduling information is up-to-date. In order to mark a booking as confirmed, select the booking and click on the Mark as Confirmed button.
Visit the Confirm Your Schedules page in our Help Center for workers to learn more and share this information with your staff.