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Manage Your Workstaff Plan

Once you have logged in to the platform, Workstaff allows you to manage your subscription yourself. To access your subscription information, go to the main Settings section, then to the Billing tab.

Subscribe to a Plan​

The Pro plan gives you access to all the essential features, while the Max plan offers everything in Pro, plus advanced productivity tools like integrated clock-in/out, real-time staff attendance tracking for each event, timesheets, and more! For more details on our plans, visit our Pricing page.

Purchasing a Plan​

To subscribe to a Workstaff plan, we invite you to Book a Demo with one of our sales representatives. They will demonstrate our product in action and answer all your questions.

Upgrade your Plan​

Upgrade your plan to unlock the Max Plan and increase the number of workers and managers to better meet your growing needs.

Upgrading to the Max Plan​

The Max plan gives you access to all the features of the Pro plan as well as additional productivity tools such as Urgent and First come, first served work offers, time tracking with live presence and more!

  • Go to the Settings section, then to Billing
  • Then click on Purchase more or Upgrade on the right of your manager and staff count
  • Choose the payment frequency, the number of workers and of managers and click on Upgrade to this plan
  • Enter your billing information
  • Enter your credit card information

Increasing Workers and Managers​

  • Go to the Settings section, then to Billing
  • Then click on Purchase more or Upgrade on the right of your manager and staff count
  • Update the number of workers and/or of managers and click on Upgrade to this plan
  • Enter your billing information
  • Enter your credit card information

Suspend Your Plan​

You can suspend your plan at any time and re-subscribe later when you need the Workstaff productivity tools again.

Suspending Your Plan​

  • Go to the main Settings section, then go to the Billing tab
  • Click on Manage subscription
  • Click on the subscription you wish to suspend, select how much time you want the suspension to last and click on Cancel Subscription

Cancelling Your Plan​

Are you considering leaving us? We’re sad to see you go! Cancellation is certainly possible, but it must be handled by our team. Please contact us, and we will take care of it for you.

note

Although you can cancel your subscription at any time, Workstaff will not refund any amounts already charged for the current period.